Terms and conditions

By using the marketpyagency.ro website and our services, the user agrees to the terms and conditions set out below. Please read this document carefully, as it establishes the legal rights and obligations of the parties.

1. General information about the company

Marketpy Agency
Email: contact@marketpyagency.ro

Website: https://marketpyagency.ro

2. Acceptance of the terms

Accessing and using the website implies full acceptance of these Terms and Conditions. If you do not agree, please do not use the website.

3. Description of services

Marketpy Agency provides:

  • digital marketing services
  • implementation of Google Ads, Facebook Ads, TikTok Ads, etc.
  • marketplace optimization services (eMAG, Altex, Allegro etc.)
  • content creation and SEO optimization
  • e-commerce consultancy
  • AI implementation services

We reserve the right to modify or update the services without prior notice.

4. User rights and obligations

The user has the obligation to:

  • provide correct and complete information
  • do not use the website for illegal purposes
  • does not affect the security of the website
  • do not copy content without permission

The user is responsible for any action taken on the site with their data.

5. Marketpy Agency's rights and obligations

Marketpy Agency can:

  • update the website or its content
  • limit access in security situations
  • suspend access in case of abuse
  • change the terms and conditions without prior notice

We are committed to providing professional services, as contracted.

6. Intellectual property

All materials on the website (texts, images, graphics, layout, code) are the property of Marketpy Agency.

It is prohibited:

  • copying
  • distributions
  • modification
  • commercial use

without the written approval of Marketpy Agency.

7. Limitation of liability

Marketpy Agency is not responsible for:

  • technical errors beyond our control
  • losses generated by incorrect use of the site or services
  • content posted by third parties
  • service interruptions due to external factors

All information is provided "as is", without warranties.

8. Payment and return policies for services

Payment for ordered services is made in advance or according to the contract signed with the client.

Digital services cannot be returned , as they represent work performed, time, and personalized consulting.

If the services cannot be delivered due to Marketpy Agency's fault, the amount paid will be fully refunded.

9. Confidentiality and data protection

Data processing is carried out in accordance with the Privacy Policy and GDPR.

The data is not sold or transmitted unauthorizedly.

10. Links to third parties

The site may contain links to external platforms. Marketpy Agency is not responsible for the content or policies of those sites.

11. Applicable law and jurisdiction

These terms are governed by Romanian law.
Any dispute will be resolved by the competent courts in Romania.

12. Changes to the terms

We reserve the right to modify the Terms and Conditions at any time.
The updated version will be displayed on the website.